Relias prides itself on world-class support. We have available many options for contacting our support staff. Please do not hesitate to contact our staff using the most appropriate method from the following support matrix:

	Submit a Ticket	Tickets are answered in 12 hours or less. For non-urgent support needs, this is the best way to get in touch with us. It will allow us to keep track of your issue as it unfolds. Open a ticket over the web or email support@relias.us
	Call Us	During normal business hours, you can call our offices at 212-923-5594. If it is after business hours, please submit a support ticket.
	Page the On-Duty Engineer	If you believe something is seriously wrong and cannot be fixed during normal business hours, you may page the on-duty engineer by sending an email to 911@relias.us. Please do not abuse this feauture. Pages are generally responded to within 5 minutes.